Refund & Return Policy

At VanRoot, we take pride in delivering quality products. Please read our refund and return policy carefully before placing an order.

Returns
As our products are made specifically for each order, we do not accept returns for reasons such as change of mind, size issues, or personal preferences.

Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 48 hours of delivery with clear images of the issue. After verification, we will provide a suitable resolution.

Incorrect Product
In the rare event that you receive an incorrect product, please notify us within 48 hours of delivery. We will review the issue and arrange a replacement if applicable.

Refunds
Approved refunds will be processed to the original payment method within 7–10 business days after confirmation.

Cancellations
Order cancellations are only accepted before the order has been processed.